Terms of Service

1. What YardRule is

YardRule is record-keeping software for condominium corporations and similar associations: issue tracking with a timestamped, append-only audit trail, notice drafting and delivery, an owner portal, and optional meeting recording and email-thread import. YardRule is a tool for keeping records — it is not a law firm, does not provide legal advice, and nothing it produces is a substitute for advice from a lawyer (or, where appropriate, a licensed paralegal) familiar with your governing documents and local law.

2. Accounts and roles

The customer is the corporation or association (the “community”). The person who accepts these terms confirms they are authorized to bind it. Board members with the admin role manage the account, including inviting and removing other members. Owners access only records concerning their own unit or property, through the portal. You are responsible for the accuracy of the information your community enters and for keeping account credentials secure.

3. Your community’s responsibilities

YardRule gives your board powerful record-making tools. Using them lawfully is the community’s responsibility. In particular, the community confirms that it:

• has the legal right, under applicable privacy law (such as PIPEDA in Canada) and its own governing documents, to process the personal information it enters or imports into the service;
• obtains any consent required by law before recording meetings — several jurisdictions require the consent of all recorded parties— and truthfully completes the consent confirmation the recorder requires;
• enforces its rules consistently with its declaration, by-laws and rules, the Condominium Act, 1998 (Ontario) where it applies, human rights law, and other applicable law; and
• uses photos and location data only for legitimate compliance purposes.

4. AI-assisted content

Where AI-assisted features are enabled, meeting summaries, formal minutes, cleaned email threads, timelines, and communication summaries are drafted with artificial intelligence and are permanently labeled as AI-assisted. They are drafts: the board must review them for accuracy before relying on them, and YardRule does not warrant that AI-generated text is complete or error-free. Notices are rendered from templates your board controls and are shown for review before sending.

5. Fees and billing

New communities receive a 30-day free pilot with no card required; when it ends the account becomes read-only until a subscription starts — records remain visible and exportable. Paid plans are billed through Stripe at the prices shown at checkout (currently tiered by unit count: Starter $49/month for up to 25 units, Standard $99/month for up to 100 units, Plus $149/month for up to 250 units, with annual billing at roughly two months off; communities above 250 units are quoted directly; plus applicable taxes). You can update payment details, view invoices, or cancel at any time through the billing portal in Settings; cancellation takes effect at the end of the current billing period.

6. Your data

The community owns its records. You can export the community’s complete data from Settings at any time, and an admin can permanently delete the community — which removes its records, files, and member accounts from the service. The audit trail is append-only: individual history entries cannot be edited or selectively removed from inside the product, which is what makes the history useful as a record. The community remains responsible for any record-retention obligations that apply to it (such as section 55 of Ontario’s Condominium Act, 1998) — export your data before deleting the community. See the Privacy Policy for how personal information is handled.

7. Acceptable use

You agree not to use YardRule to:

• harass, discriminate against, or retaliate against residents;
• record people or process communications without lawful basis;
• upload malicious code or attempt to access other communities’ data;
• resell or provide the service to third parties without our agreement.

We may suspend accounts that violate these terms, with notice where practical.

8. Disclaimers and limitation of liability

The service is provided “as is.” To the maximum extent permitted by law, YardRule disclaims implied warranties and is not liable for indirect, incidental, or consequential damages, or for the outcome of any enforcement action, dispute, or proceeding in which records from the service are used. Our total liability for any claim is limited to the greater of the fees the community paid in the twelve months before the claim arose or CAD $1,000.

9. Who answers for the letters

Your board decides what to record, writes and edits every letter, and chooses when to send it. YardRule renders and stores what your board tells it to; nothing is sent to an owner without a board member reviewing the draft and clicking send. The community is responsible for the content of its own records and notices, and agrees to defend and indemnify YardRule against claims brought by an owner or other third party arising out of what the community recorded, wrote, or sent — except to the extent the claim arises from our own breach of these terms, our negligence, or a failure of the service itself.

10. Changes and contact

We may update these terms; material changes will be announced in the product with reasonable notice, and continued use after the effective date constitutes acceptance. Questions: support@yardrule.app.