Terms of Service

1. What YardRule is

YardRule is record-keeping software for homeowners associations: violation tracking with a timestamped audit trail, notice drafting and delivery, a homeowner portal, meeting recording with AI-drafted minutes, and email-thread import. YardRule is a tool for keeping records — it is not a law firm, does not provide legal advice, and nothing it produces is a substitute for advice from a licensed attorney familiar with your governing documents and local law.

2. Accounts and roles

The customer is the association (the “community”). Board members with the admin role manage the account, including inviting and removing other members. Homeowners access only records concerning their own property, through the portal. You are responsible for the accuracy of the information your community enters and for keeping account credentials secure.

3. Your community’s responsibilities

YardRule gives your board powerful record-making tools. Using them lawfully is the association’s responsibility. In particular, the association confirms that it:

• has the legal right, under applicable privacy law (such as PIPEDA in Canada or state privacy laws in the US) and its own governing documents, to process any emails it imports into the service;
• obtains any consent required by law before recording meetings — several jurisdictions require the consent of all recorded parties— and truthfully completes the consent confirmation the recorder requires;
• enforces its rules consistently with its CC&Rs, bylaws, and applicable fair-housing and consumer-protection law; and
• uses photo evidence and location data only for legitimate enforcement.

4. AI-assisted content

Meeting summaries, formal minutes, cleaned email threads, timelines, and communication summaries are drafted with artificial intelligence and are permanently labeled as AI-assisted. They are drafts: the board must review them for accuracy before relying on them, and YardRule does not warrant that AI-generated text is complete or error-free. Notices are rendered from templates your board controls and are shown for review before sending.

5. Fees and billing

New communities receive a 30-day free pilot with no card required; when it ends the account becomes read-only until a subscription starts — records remain visible and exportable. Paid plans are billed through Stripe at the prices shown at checkout (currently tiered by unit count: Starter $49/month for up to 25 units, Standard $99/month for up to 100 units, Plus $149/month for up to 250 units, with annual billing at roughly two months off; communities above 250 units are quoted directly; plus applicable taxes). You can update payment details, view invoices, or cancel at any time through the billing portal in Settings; cancellation takes effect at the end of the current billing period.

6. Your data

The community owns its records. You can export the community’s complete data from Settings at any time, and an admin can permanently delete the community — which removes its records, files, and member accounts from the service. The append-only design of the audit trail means individual history entries cannot be edited or selectively removed; that immutability is a core feature of the product’s evidentiary value. See the Privacy Policy for how personal information is handled.

7. Acceptable use

You agree not to use YardRule to:

• harass, discriminate against, or retaliate against residents;
• record people or process communications without lawful basis;
• upload malicious code or attempt to access other communities’ data;
• resell or provide the service to third parties without our agreement.

We may suspend accounts that violate these terms, with notice where practical.

8. Disclaimers and limitation of liability

The service is provided “as is.” To the maximum extent permitted by law, YardRule disclaims implied warranties and is not liable for indirect, incidental, or consequential damages, or for the outcome of any enforcement action, dispute, or proceeding in which records from the service are used. Our total liability for any claim is limited to the fees the community paid in the twelve months before the claim arose.

9. Changes and contact

We may update these terms; material changes will be announced in the product with reasonable notice, and continued use after the effective date constitutes acceptance. Questions: support@yardrule.app.